Larry O'Brien comments about the crashing problems and other strangeness he has experienced with iTunes.

I haven't had such problems with iTunes on the 3 or more computers I've used it on in past years. However, I think the iTunes interface is a lot less polished than what a Windows user is used to. The music library interface in particular is idiotic - things just don't work the way they're supposed to.

When you pick a different column for sorting, iTunes puts you at the top of the list instead of at the song that was previously selected, which means that if you have the library sorted by song and now you want to sort it by artist to get other songs by the same artist, you have to find the artist again after changing the sorting column. In better designed programs, such as Outlook, your selection is remembered and you don't have to do this.

This is just one example where the iTunes user interface is lame. If all Mac software is like this, I don't know how anyone can claim that Macs are easier to use, because this interface is amateurish compared to the level of user interface intricacy and detail in some of the better Microsoft products.